Shipping policy

Free UK Shipping on Every Order 🐾

At The Pawffin, we believe treating your pet shouldn't cost extra. That's why we offer free shipping on all orders to the United Kingdom.

Delivery Times

Standard Shipping (Free): 5–10 business days

Orders are processed within 1–2 business days. Once dispatched, you'll receive a confirmation email with tracking information.

Where We Ship

We currently ship to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

Order Tracking

Once your order has been shipped, you'll receive an email with your tracking number. You can use this to track your parcel at any time.

Delays

While we always aim to deliver within the stated timeframe, occasional delays may occur due to high demand or carrier issues. If your order hasn't arrived within 14 business days, please contact us at thepawffin@gmail.com and we'll resolve it immediately.